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Premier lifestyle complex takes on premier broadcasting application, Broadcast Message Manager

The Mailbox is Birmingham City Centre's premier lifestyle location. This exclusive complex contains over 50 designer stores, restaurants, cafe's, bars and boutique hotels. Aswell as being the number one destination for designer shopping in the Midlands, there are a number of luxury apartments within the complex, designed and built to the highest standards.

MET, the company charged with setting up the communication network within the mailbox, has installed a CISCO Call Manager system throught the complex, and each apartment has a CISCO 7906 handset. To increase the power of this investment, they have recently added Checkmate's Broadcast Message Manager to the Call Manger system giving them the ability to messages in varying formats, live tannoys, pre-recorded messages and automated alerts to mention just a few.

BMM is used for several functions at The Mailbox apartment complex. Due to the prestigious nature of the apartments at The mailbox, there is a Concierge desk, and visitors must be announced and then accepted by the apartment inhabitants.  It is also used to send out pre-recorded messages such as Fire System tests, or indeed in case of any Fire or other emergencies they can notify all tenants within seconds.

We are in the process of peronalising the BMM application for The Mailbox. Usually to find the correct group or individual to page, you would scroll through all the groups using your cisco handset. However, we have adapated Broadcast Message Manager so that the concierge desk can just enter the apartment number in order to send them a page.

The Mailbox originally bought 150 licences for their apartments. They are in the process of increasing their licences so that they can extend their messaging capabilities into the shops and hotels of the complex.

For more about Broadcast Message Manager click here