News

Checkmate Realtime Online version 5 released

Checkmate is delighted to announce the release of Realtime Online version 5 (RTOL v5), the data gathering and publishing solution for business and contact centres. Installation of RTOL v5 has been simplified to ensure that, where necessary, all pre-requisite software is in place prior to installing RTOL v5 program files on your application server and that installation completes quickly and with the minimum of fuss.

A 15 day trial of RTOL v5 is now available to download from our website. The trial comes with an easy to read manual which details all configuration requirements needed should you be using the software in conjunction with contact centre software.

Also with the new trial of RTOL v5, Cisco users are able to download and trial other Checkmate add-on applications, such as Broadcast Message Manager, Cisco Screen Pop, Cisco Presence Display (also known as Out of Office) and Cisco Agent Status.

RTOL v5 will allow integration with newer versions of contact centre software:

• Cisco Unified Contact Center Express (UCCX), formerly known as Cisco IPCC, version 4 and above.
• Cisco Unified Contact Center Enterprise (UCCE), formerly known as Cisco IPCC, version 4 and above.
• Avaya Call Management System (CMS), version 14 and above.
• Nortel Symposium, version 4 and above.

Click here now to download your trial version of RTOL v5.