Hospitality Bridge: The Middleware That Connects Your Stack

Contemporary hotel interior representing Checkmate's Hospitality Bridge middleware

Product

The middleware that connects your stack

Checkmate Hospitality Bridge is a cloud SaaS platform that acts as the central middleware for the hospitality industry — connecting the systems a property or portfolio already runs into one frictionless experience, before, during and after every stay.

By integrating pricing tools, PMS platforms, OTAs, payment gateways and specialised operational software, Hospitality Bridge eliminates data islands and puts your existing software investment to work. Integrations include industry names like PriceLabs, Beyond Pricing, Wheelhouse, Beds24 and Mr & Mrs Smith, with more added continually.

Core Connectivity & Operations

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Unified ecosystem

Connects PMS and OTA platforms with the tools that run daily operations: housekeeping (Properly), maintenance (Asana), inventory (Sortly and HomeZada), passport scanning (CheckinScan), and border compliance checks.

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Accounting System integration

  • Xero
  • Cloudware
  • More accounting platforms added continually

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Payment Platforms

  • Stripe
  • Revolut Merchant Services
  • Square

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Automated reservation syncing

Reads central calendar availability via iCal or direct integrations to process new bookings, modifications and cancellations automatically.

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Third-party extensibility

Zapier and IFTTT connectors push data downstream to CRMs like Microsoft Dynamics, Salesforce or marketing tools like Hubspot or Mailchimp.

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Lifecycle management

Integrates with platforms like Brevo to run the full guest lifecycle: marketing, review requests, and return-guest offers.

Smart Property Automation

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Automated access control

Connects booking data directly to smart lock providers (Unifi Access, RemoteLock) to generate and email guest PINs and QR codes automatically, using either random PINs or the last four digits of the guest’s mobile number.

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Digital wallet passes

Guests receive an Apple Wallet / Google Wallet pass: a Wine Pass for Enomatic (Italy) Wine by the glass vending systems, or a Guest Pass that unlocks the building and their room, suite or apartment for the length of their stay.

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Alexa smart home triggers

Pairs Access Control with Amazon Alexa so the first door unlock can start a custom routine: lights on, a welcome sequence on the TV, the coffee machine starting, and a greeting or music playing as the guest walks in.

⏱️

Time-based workflows

  1. Set an event offset in the Smart Property module (e.g. 2 hours before check-in).
  2. Trigger an automated action, such as turning on lighting ahead of arrival.
  3. Or message the guest automatically — for example, sending their access code 4 hours before arrival.

Guest Experience & Revenue Portal

A brandable “Manage My Booking” web portal lets property managers collect mandatory legal details and cross-sell services directly to the guest.

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Automated upselling

Additional cleaning, parking, bike hire, pre-arrival shopping packs, or customised early check-in / late check-out.

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Seamless data collection

Securely captures real email addresses, home addresses, and passport details with photos for every guest on the booking.

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Multi-channel communication

Automated flows over email, WhatsApp, SMS, Instagram and Facebook Messenger.

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Secure payments

Integrates with Stripe for balance payments and pre-authorisations covering incidentals and damage deposits.

Security & Compliance

Hosted across the United Kingdom, European Union and United States. Data processing follows PCI DSS and GDPR.